Ben Oliver
Facebook 'recommendations' are often quite the opposite
"In Facebook-land 'I hate this' now means 'I recommend this'"
September 07 2018

If you are using Facebook pages to get information on businesses, be aware that the number of people who ‘recommend’ it also includes people who have done the exact opposite.

I was made aware of this just now by my sister-in-law, who posted a negative review of an estate agent:

It clearly says she does not recommend them. And yet from the outside:

…it says she does! Plus, it adds her scathing review to the total number of people who ‘recommend’ the page.

Buyer beware when using Facebook reviews.